Travel & Tourism Courses

National Certificate in General Travel

Course Details

Course Duration

10 months

Training Category

Travel & Tourism

Date

28 February 2022

Couse Fees Include

  • Training Material 
  • Stationery
  • Graduation
  • Issuing of licences / certificates
  • All examination sittings

Do I Qualify?

Try our 2 minute questionairre to see whether you qualify for this exciting course and a career in aviation  and tourism.

CATHSSETA ACCREDITED NQF LEVEL 5 (ID61597) NATIONAL CERTIFICATE: GENERAL TRAVEL

 
The Travel and Aviation Industries are diverse industries which offers long-term career opportunities for enthusiastic individuals who want to put their education and skills to work in various environments.

The Travel and Aviation Industries are diverse industries which offers long-term career opportunities for enthusiastic individuals who want to put their education and skills to work in various environments.

People in the travel industry could work indoors or outdoors, standard hours or on a flexible schedule, seasonal jobs or all-year-round. It’s one of the most exciting and diverse career paths out there.

Our National Certificate in General Travel Qualification has been designed to enhance your skills and knowledge thus increasing career opportunities in this rapidly expanding industry.

This course will prepare you for a career in being a flight attendant, a customer service agent, working on cruise ships / yachts, the hotel industry, becoming a call centre agent or travel agent etc.

This qualification takes place over a 1-year period and is registered as an NQF Level 5 qualification. This programme focuses on the management and administrative aspects of the travel industry, ensuring a more competent workforce.

Students can expect to learn more about managing tourist attractions, travelling arrangements, call/contact centres, foreign currency, accommodation etc.

Gallery

Course Content

National Certificate in General Travel

Please see the unit standards which will be covered in the table below:

 

ID

UNIT STANDARD TITLE

Core

7944 

  Demonstrate knowledge of South Africa as a travel destination.

Core

7941 

  Access Information on Travel Products and Services

Core

7937 

  Describe the world from a travel perspective

Fundamental

7782 

  Analyse a business and determine the way it functions.

Fundamental

7785 

  Function in a business environment.

Fundamental

7800 

  Maintain health, hygiene and a professional appearance.

Fundamental

7784 

  Communicate in a business environment.

Elective

7663 

  Handle mail, messages and written communications.

Elective

7700 

  Provide a collection and delivery service.

Fundamental

7794 

  Communicate verbally.

Fundamental

7791 

  Display cultural awareness in dealing with customers and colleagues.

Core

7790 

  Process incoming and outgoing telephone calls.

Fundamental

14734 

  Deal with customers.

Core

7787 

  Sell products or services.

Fundamental

7786 

  Operate a Computer.

Core

7948 

  Operate central reservation or global distribution system.

Core

7788 

  Process payments.

Core

7935 

  Analyse the tourism industry and the links between the various sectors.

Core

7936 

  Analyse Airport and Customs Systems.

Core

7942 

  Demonstrate basic forex transactions and forex conversions.

Core

7940 

  Advise customers on travel entry document and assist with application.

Core

7938 

  Book and issue Documentation for Land Travel and Accommodation.

Core

7939 

  Book and issue Documentation for Point-to- Point Air Travel.

Course Entry Requirements

What Do I Need To Be Able To Participate In This Course?

  • Grade 12 / Matric / NQF level 4 or Equivalent qualification
  • Study / work permit for foreign learners

Do I Qualify?

Do you want to know whether you qualify for this course and an exciting career in aviation and tourism?

Try our quick and simple checker below. 

Invalid Input

Great! Let's continue...

Sorry! This course is only available to people younger than 60

At the moment you are a little young

As soon as you are 18 years old you will be able to write the necessary exams. You are able to start the course while you are 17 but will need to be 18 when you complete the course. 

For now let's us see if you meet the other requirements. 

Invalid Input

Fantastic. You need to be proficient in English

You meet the age requirements and your English is acceptable. Let us continue.

Sadly you need to be proficient in english for this course

This is not the end of the line for you. If doing this course is important to you all you need to do is get better at english. To do so try one or two of these suggestions:

  1. Watch more english series
  2. Try an online english course
  3. Practice wherever you can
Invalid Input

Current Education

Invalid Input

NQF Level 3 is required

Unfortunately a matric or equivalent qualification is required as this in an NQF Level 5 qualification. Why not consider our Tourist Guiding course as and NQF Level 3 is required for this course.

Invalid Input

This is important

Perhaps you should consider our Systems training course and this often entails working in an office

Brilliant. You seem to qualify!

Based on this basic information it looks like you qualify to be a part of this programme. There are a few minor checks that we will need to complete including a medical but it looks like you are ready to start an exciting career in travel and aviation.

Congratulations!

We will now send you more detailed information on the program and the entry requirements along with course dates and other important information. We look forward to having you onboard!

Where can we send your course information?

We like to keep things personal. Please provide your name.
We need to email your information to you. Please provide a valid email address.
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Which School Is Best For Me?

As many individuals aspire to be cabin crew members it is advisable to attend an ATO who assists individuals with interviewing skills and compilation of CV’s, photographs for their CV’s and cover letters.  This will assist the applicant in being better prepared for the interviewing process as many of these learners will be attending their first ever interview.

Do not pay for information sessions on cabin crew member training as the syllabus is available of the South African Civil Aviation Authority’s website or you can attend free information sessions with some ATO’s. It is also a good idea to get this information through blogs, Facebook pages or making contact with learners who have attended the training.

There are many Aviation Training Organisations (ATO’s) in South Africa and you are advised to carefully select the one you choose.  Check the credentials of the company you chose to do your training with.

Aviation Training Organisations and schools can NOT guarantee employment.  Airline operators advertise, interview and employ their own cabin crew, so be cautious of a crew training school that “guarantees employment”.

Learn more about EPT Training school here.

Synonyms

Synonyms For This Course Include

Travel Courses, Tourism Training, Call Centre Training,
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