Online Courses

Blended Learning

Course Details

Course Duration

2-months online & 2-weeks classroom based training

Training Category

Cabin Crew Training


16 January 2022

Couse Fees Include

Do I Qualify?

Try our 2 minute questionairre to see whether you qualify for this exciting course and a career in aviation  and tourism.

Online Learning’ is not the next big thing, it’s the now big thing!

Online Learning will enhance your knowledge and education allowing you the opportunity to advance your career into the aviation industry without the need of you quitting your job.  It is a wonderful opportunity for people who normally could not attend traditional classroom training for reasons such as lack of transportation, accommodation, training fees or the harsh realities of work.  This method of learning enables a learner to fit their studies around their lifestyles.

Our online programmes are accredited by the relevant authorities.


Course Content

Blended Learning

The blended Cabin Crew Member Licensing Programme comprises of the following two essential components:

  • Online Learning Component for Cabin Crew Member Licensing – This is the e-learning section of the Programme and focuses on the theoretical aspects of the syllabus relating to cabin crew member licensing. Approximately 260 hours (within a two month period) is available to the learner to complete this section of the programme. Interaction with instructors and fellow students takes place via Classroom Discussion Forums
  • Mandatory Residency Component for Cabin Crew Member Licensing – This is the component when all examinations and practical assessments for the licensing of cabin crew members is undertaken. Learners are required to attend this component at the premises of EPT Aviation Training for a two week period.  Learners are required to successfully complete all aspects of the Online Learning Component prior to attending the mandatory two week residency period.

Blended Learning Programme for Cabin Crew Licensing Training

Duration Online: 8 weeks 

Duration Practical-Residency: 2 weeks - Practicals to be completed at our training venue.

Course fee: R13 950 

FULL TIME: Cabin Crew Licensing Training

Duration: 6 Weeks

Course fee: R16 000

Customer Service Agents / Passenger Ground Handling ELearning / Full Time  -  Airport Based Careers

On completion of the Customer Service agent / Passenger Ground Handling course,learners will be eligible to apply for ground positions within the aviation industry. These areas include: Meet and greets,Check-in, Boarding, Arrivals and  / Reservations. Chance of employment is increased as handling agents often prefer employing staff members who have airline knowledge.

Although the training is no guarantee of employment we do have an understanding with some companies to contact us when they require trained staff.

The training modules which form part of the passenger ground handling training are:

  • Aviation General, codes and Abbreviations,Airline Terminology,Travel Documentation,Baggage Handling,Airport Environment - Hazards and Risks & Basic Ticketing

  • Aviation Medicine,HIV & AIDS and handling of passengers with special needs

  • Dangerous Goods

  • Security Awareness

  • Interviewing skills

  • Customer Resource Management, Conflict Management, Cultural Diversity 

Blended Learning Program for our Customer Service Agent / Passenger Ground Handling, Part Time – Online

Course Duration: 4 weeks Online and 1 week residency.

Course Cost: R5000.00

Course Requirements:

  • Minimum age 17 years

  • Proficient in English 

  • Minimum Grade 12 or NQF Level 4 (A requirement by airlines when they recruit, not a requirement by EPT Aviation for the training)

Customer Service Agent /Passenger Ground Handling - Full time

Duration: 3 Weeks (15 working days)

Course fee: R6000

Customer Service Agent /Passenger Ground Handling - Full time including System Training

Duration: 5 weeks

Course fee: R10 000

Course Entry Requirements

What Do I Need To Be Able To Participate In This Course?


To study online you must be able to access and use the e-learning portal of EPT aviation training. It will be the learners responsibility to ensure that they have a good internet connection and a suitable computer with the relevant supporting software. To be able to use the e-learning portal effectively, you will need the following: 

  •          An Internet connection at home 

  •          A personal email address

  •          A suitable computer

  •          Supporting software


Do I Qualify?

Do you want to know whether you qualify for this course and an exciting career in aviation and tourism?

Try our quick and simple checker below. 

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Great! Let's continue...

Sorry! This course is only available to people younger than 60

At the moment you are a little young

As soon as you are 18 years old you will be able to write the necessary exams. You are able to start the course while you are 17 but will need to be 18 when you complete the course. 

For now let's us see if you meet the other requirements. 

Invalid Input

Fantastic. You need to be proficient in English

You meet the age requirements and your English is acceptable. Let us continue.

Sadly you need to be proficient in english for this course

This is not the end of the line for you. If doing this course is important to you all you need to do is get better at english. To do so try one or two of these suggestions:

  1. Watch more english series
  2. Try an online english course
  3. Practice wherever you can
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Health Check

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Persons who are on anti-depressants can become cabin crew.

It is an important safety issue for both you and airline passengers so a aviation medical examiner will need to conduct an assessment as to whether the medication you are taking is acceptable.

Invalid Input

Brilliant. You seem to qualify!

Based on this basic information it looks like you qualify to be a part of this programme. There are a few minor checks that we will need to complete including a medical but it looks like you are ready to start an exciting career in travel and aviation.


We will now send you more detailed information on the program and the entry requirements along with course dates and other important information. We look forward to having you onboard!

Where can we send your course information?

Unfortunately having good hearing is essential for this program.

Have you considered a ground based tourism career? Why not look at the following options:

  1. Passenger Ground Handling inclusive of GDS
  2. General Travel
  3. Tourist Guiding
We like to keep things personal. Please provide your name.
We need to email your information to you. Please provide a valid email address.
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Medical Information

Medical Assessment

A Front view chest X-ray for initial cabin crew members is required prior to making an booking with an aviation medical examiner as this x-ray forms part of the medical assessment. Burger radiologists in Arwyp clinic in Kempton Park charges our learners R380 for this x-ray.  You are not required to make an booking when undertaking this x-ray as the radiologists work on a first come, first serve basis. Once you have had your chest x-ray taken you need to make an appointment with an Aviation doctor.  The chest x-ray MUST be taken with to the Aviation doctor in order to get your medical certificate.

Should you be having your medical in Midrand, you can also have your X-ray done at the X-Ray Department, Room 6, Health Emporium, Corner Church and Market Streets, Halfway House, Midrand. Their cost for the X-ray is R400 and their telephone number is 011 312 3942/78   

The Doctors listed below offer our learners a special rate:

  • Dr K Ingham, Pine avenue, Arwyp Main entrance, the Specialists’ rooms on the 1st Floor , Arwyp Hospital, Kempton Park and Central - Aerospace Medicine, 49 New Road, Grand Central, Midrand. Telephone number: Tel: 011 315 5817, Cost - R600.00 (Dr Ingham is only available in Kempton Park on Mondays)
  • Dr Kotze and Dr Opperman, 1019 Saxby Avenue, Eldoraigne, Centurion, Tel Number: 012 492 5661, 087 086 3415, Aviation medical costs, excluding X-ray Cost - R950.00. Opening hours Monday – Friday 07:30 – 19h00 and Saturday 08:00 – 13:00.
  • Dr Erasmus, No.5 Ninth Avenue, Northmead ,Benoni. Tel Number:011 849 6512, Cost - R750.00 
  • Dr. Sishaba/ Dr L. Maneli, 265 Zircon Street, Lyttleton Manor, Centurion: Tel Number: 071 929 0275, E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.Cost - R700.00
  • Dr Tenzer, The Faraday Medical Centre, 207 Eloff Street Ext. Selby, Johannesburg, Tel Number: 083 679 0777 or 011 493 3333, Cost - R900.00
  •  Dr B Masimbe, 12 Sunningdale Drive, Helensva, Harare, Zimbabwe Tel: 0263 473 363 / 0263 7126 14145 email: This email address is being protected from spambots. You need JavaScript enabled to view it.

The rates listed above are subject to change so please check prices when making a reservation.

For a list of SACAA accredited medical examiners, please refer to their website: – aviation medicine-regular or senior aviation medical examiners list . This site lists the accredited Drs. in South Africa, you can check which Dr is closest to you. Please arrive 15 minutes ahead of schedule as you will be required to complete documentation prior to seeing the Dr. 

Which School Is Best For Me?

As many individuals aspire to be cabin crew members it is advisable to attend an ATO who assists individuals with interviewing skills and compilation of CV’s, photographs for their CV’s and cover letters.  This will assist the applicant in being better prepared for the interviewing process as many of these learners will be attending their first ever interview.

Do not pay for information sessions on cabin crew member training as the syllabus is available of the South African Civil Aviation Authority’s website or you can attend free information sessions with some ATO’s. It is also a good idea to get this information through blogs, Facebook pages or making contact with learners who have attended the training.

There are many Aviation Training Organisations (ATO’s) in South Africa and you are advised to carefully select the one you choose.  Check the credentials of the company you chose to do your training with.

Aviation Training Organisations and schools can NOT guarantee employment.  Airline operators advertise, interview and employ their own cabin crew, so be cautious of a crew training school that “guarantees employment”.

Learn more about EPT Training school here.

Suggestions And Warnings When Chosing A Training Organisation Includes:

Prospective cabin crew members are required to undergo x-rays and a medical assessment which forms part of the licensing process.  Have this medical done prior to enrolling for training as this will avoid you paying training fees with an ATO which are normally not refundable should you be found medically unfit.  Also check cost of the x-ray and examination prior to committing to a specific laboratory and Doctor.

When searching for a Training Organisation, ensure that the price you are quoted by the ATO is inclusive of all modules and requirements to complete the licensing process.  These charges include:

  • Aviation Medicine Training

  • Dangerous Goods Training

  • Fire Fighting Training

  • Security Training

  • General SEPT

  • South African Civil Aviation Authority Examination

  • South African Civil Aviation Authority License’


Synonyms For This Course Include

Online training, Blended Learning, E-Learning
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