National Certificate in General Travel

228-00014504
CATHSSETA ACCREDITED NQF LEVEL 5 (ID61597) NATIONAL CERTIFICATE: GENERAL TRAVEL
 
 The Travel and Aviation Industries are diverse industries which offers long-term career opportunities for enthusiastic individuals who want to put their education and skills to work in various environments.

 

 

 

 

 

 

 

 

 

The Travel and Aviation Industries are diverse industries which offers long-term career opportunities for enthusiastic individuals who want to put their education and skills to work in various environments.

 

People in the travel industry could work indoors or outdoors, standard hours or on a flexible schedule, seasonal jobs or all-year-round. It’s one of the most exciting and diverse career paths out there.

 

Our National Certificate in General Travel Qualification has been designed to enhance your skills and knowledge thus increasing career opportunities in this rapidly expanding industry.

 

This course will prepare you for a career in being a flight attendant, a customer service agent, working on cruise ships / yachts, the hotel industry, becoming a call centre agent or travel agent etc.

 

This qualification takes place over a 1-year period and is registered as an NQF Level 5 qualification. This programme focuses on the management and administrative aspects of the travel industry, ensuring a more competent workforce.

 

Students can expect to learn more about managing tourist attractions, travelling arrangements, call/contact centres, foreign currency, accommodation etc.

Please see the unit standards which will be covered in the table below:

 

ID

UNIT STANDARD TITLE

Core

7944 

  Demonstrate knowledge of South Africa as a travel destination.

Core

7941 

  Access Information on Travel Products and Services

Core

7937 

  Describe the world from a travel perspective

Fundamental

7782 

  Analyse a business and determine the way it functions.

Fundamental

7785 

  Function in a business environment.

Fundamental

7800 

  Maintain health, hygiene and a professional appearance.

Fundamental

7784 

  Communicate in a business environment.

Elective

7663 

  Handle mail, messages and written communications.

Elective

7700 

  Provide a collection and delivery service.

Fundamental

7794 

  Communicate verbally.

Fundamental

7791 

  Display cultural awareness in dealing with customers and colleagues.

Core

7790 

  Process incoming and outgoing telephone calls.

Fundamental

14734 

  Deal with customers.

Core

7787 

  Sell products or services.

Fundamental

7786 

  Operate a Computer.

Core

7948 

  Operate central reservation or global distribution system.

Core

7788 

  Process payments.

Core

7935 

  Analyse the tourism industry and the links between the various sectors.

Core

7936 

  Analyse Airport and Customs Systems.

Core

7942 

  Demonstrate basic forex transactions and forex conversions.

Core

7940 

  Advise customers on travel entry document and assist with application.

Core

7938 

  Book and issue Documentation for Land Travel and Accommodation.

Core

7939 

  Book and issue Documentation for Point-to- Point Air Travel.

 

Learning Units are devided into the following categories:

LEARNING UNIT

                   TOPIC                                      

1

  Travel Industry in South Africa       

2   The Business Environment
3   Business Communications
4   Customer Communication
5   Business Administration
6   Understand the Travel Industry 
7   Process Travel Documentation
8   GDS Systems Training

 

  • 2 course commencement dates per annum.
  • A minimum of 12 learners are required to commence a training course. 

 

Our learners have the opportunity to include the cabin crew member licensing course in this qualification. 

Course Price 2021:

General Travel Excluding
Cabin Crew Licencing

10 Months

R35 000.00

Reg Fee: R1000.00

Deposit: R4000.00

Monthly: R3000.00 (10 Months)

 

March Commencement

01 March 2021

August Commencement

16th August 2021

General Travel Including
Cabin Crew Licencing

 

11 Months

R49 000.00

Reg Fee: R1000.00

Deposit: R4000.00

Monthly: R4 400.00 (10 Months)

 

01 March 2021

16th August 2021

 

Entry requirements:

 

Grade 12 / Matric / NQF level 4 or Equivalent qualification

Study / work permit for foreign learners

 

On course commencement, learners are required to submit the following documentation:

v  Original Certified copy of Identity Document

v  Original Certified copy of Matric Certificate/Equivalent

 

For more information: Contact: 081 354 7421 / 011 395 3630 or email:  This email address is being protected from spambots. You need JavaScript enabled to view it.  / This email address is being protected from spambots. You need JavaScript enabled to view it.  

We look forward to welcoming you to our Global Family.