Aviation Industry Careers

Various Careers within the Aviation Industry  

The aviation industry is growing daily. Internationally, new airlines are starting up with airports being built and upgraded, thus there is an ever-growing demand for professionals who meet the aviation industry requirements. Since this industry thrives on customer service and technical ability, training with an accredited facility is of utmost importance when choosing a career within this industry. There are a number of courses available to prepare you for careers within the aviation industry; however some areas require in-house training.



The aviation industry provides great job opportunities and career growth. A fantastic career in the aviation industry lies ahead for those that are dedicated, show commitment and are passionate about the airline they are employed with.

Flight Deck / Pilot Training

This is the “top job” in the aviation industry. There are a vast number of pilot training schools in South Africa which offer flight training. The first step would be to obtain a private pilot’s licence (PPL). Some airline operators also offer positions for “Cadet Pilots”, where the Airline will then sponsor their successful candidates training.


Cabin Crew / Air Hostess / Flight Attendant Training

Private Aviation Training Organisations (ATO’s), offer a training course for the licensing of cabin crew members. To operate on a South African registered aircraft, cabin crew members are required to be in possession of a licence – this training is mostly focussed on safety aspects. Airline operators also offer this training together with customer and inflight service training for their new recruits.


Customer Service Agent Training

Airline customer service agents interact with passengers from the time that they enter the airport. They will handle ticketing, check-in, baggage and be at boarding gates during passenger embarkation and disembarkation etc. Other duties could include office duties where they will deal with passengers telephonically and / or electronically. The customer service agent course is approximately 3 weeks long and covers modules such as dangerous goods, security, airline and airport codes,  check in etc.


Engineers and Technicians

Airline operators normally offer technical apprenticeship training in-house under the auspices of engineering specialists. Training includes aircraft performance, aircraft electronics and software, repair of aircraft structures and systems and inflight entertainments systems to name but a few.



Air Travel is growing daily with competition getting tougher. Effective ticket managers are always in demand. Training in aviation management & travel and tourism provides intense training in ticket booking, flight details, handling of details related to marketing and increasing the customer base for the airline.


Marketing and Product Development

A marketing qualification is normally required when airline operators advertise this position. With competition being rife within the aviation industry, airline operators are constantly striving to find ways to position the airline as the “preferred airline”. It is vital that this department is effective to ensure that they always stay ahead of their competitors with regards to the product offered.


Security Personnel and Training

As safety in paramount within the aviation industry as aircraft, airports and personnel are under constant threat from anti-social elements. There are security training courses available which cover training in all different fields of the aviation sectors.


Airport Utility Workers

Airport utility workers are required to work outdoors in all kinds of weather. Some of their duties include directing incoming and outgoing aircraft in close proximity to the airport terminal using hand or light signals. They operate the service vehicles which fill the fuel and water tanks, add cooling-system and hydraulic fluids and check tires for specified air pressure.  They ensure that the interior of the aircraft is clean and equipped with toilets and other equipment functioning correctly. They also replace waste system chemicals and remove liquid waste. Airline Operators normally offer this training internally.


Air Traffic Controllers

This is one of the most stressful jobs within the aviation industry. Many airlines fly into airports all over the world at the same time which increases the chance of mid-air collisions if they are not properly directed. Air traffic controllers guide aircraft to navigate safely during take-off, landing and in flight.

To operate as an air traffic controller an aeronautics degree is normally required as they are required to have a thorough understanding of aircraft mechanisms.

There are many additional careers such as medical personnel, flight and ground instructors, management, scheduling etc. to name but a few. If you are ever offered the opportunity to be employed within the aviation industry, grab hold and never let go.