Senior Cabin Crew / InCharge Flight Attendant Course

SENIOR CABIN CREW MEMBER / IN CHARGE FLIGHT ATTENDANT COURSE

A Senior Cabin Crew Member (SCCM) is also often referred to as the “In-Charge Cabin Crew Member / Flight Attendant. Cabin crew members are required to undergo training prior to assuming duties as a Senior Cabin crew member.

The aim of this course is to adequately develop crew members who will be required to perform duties as a Senior Cabin Crew Member. Duties of the Senior Cabin Crew Member / In Charge flight attendant include the controlling and supervision of: 

  • All cabin crew members onboard the aircraft
  • All safety related aspects
  • Medical treatment required
  • Passenger service and comfort
  • Liaison between Flight deck and cabin crew members

Training Modules for Senior Cabin Crew Member Training Programme include: 

  • Leadership Skills
  • Regulatory Overview
  • Flight and Duty
  • Roles and Responsibilities of cabin crew members
  • Communication and Coordination Procedures
  • Communication systems and inflight entertainment systems
  • Briefings
  • Authority of the Commander
  • Identification of roles in the event of an emergency situation
  • Aviation Medicine / onboard medical emergencies
  • Security
  • Dangerous Goods
  • Administration and Documentation e.g. Flight Reports, Incident Reports
  • Passenger Handling
  • Unscheduled delays / layovers
  • Post Flight Duties

Senior Cabin Crew Member / In Charge Flight Attendant Course Entry Requirements:

  • A Minimum of 12 months flying experience as a Cabin Crew Member
  • A Valid SACAA license
  • A Valid medical certificate.

Course contents cover the following;-

  • Responsibilities
  • Legal Requirements
  • Duties
  • Relationships / Problem Solving
  • Leadership
  • Transactional Analysis
  • The Cockpit/Cabin Mix
  • State Management –The Levels of Consciousness

The duration of this training course is two days.

Price TBA