SENIOR CABIN CREW MEMBER / IN CHARGE FLIGHT ATTENDANT COURSE
A Senior Cabin Crew Member (SCCM) is also often referred to as the “In-Charge Cabin Crew Member / Flight Attendant. Cabin crew members are required to undergo training prior to assuming duties as a Senior Cabin crew member.
The aim of this course is to adequately develop crew members who will be required to perform duties as a Senior Cabin Crew Member. Duties of the Senior Cabin Crew Member / In Charge flight attendant include the controlling and supervision of:
- All cabin crew members onboard the aircraft
- All safety related aspects
- Medical treatment required
- Passenger service and comfort
- Liaison between Flight deck and cabin crew members
Training Modules for Senior Cabin Crew Member Training Programme include:
- Leadership Skills
- Regulatory Overview
- Flight and Duty
- Roles and Responsibilities of cabin crew members
- Communication and Coordination Procedures
- Communication systems and inflight entertainment systems
- Briefings
- Authority of the Commander
- Identification of roles in the event of an emergency situation
- Aviation Medicine / onboard medical emergencies
- Security
- Dangerous Goods
- Administration and Documentation e.g. Flight Reports, Incident Reports
- Passenger Handling
- Unscheduled delays / layovers
- Post Flight Duties
Senior Cabin Crew Member / In Charge Flight Attendant Course Entry Requirements:
- A Minimum of 12 months flying experience as a Cabin Crew Member
- A Valid SACAA license
- A Valid medical certificate.
Course contents cover the following;-
- Responsibilities
- Legal Requirements
- Duties
- Relationships / Problem Solving
- Leadership
- Transactional Analysis
- The Cockpit/Cabin Mix
- State Management –The Levels of Consciousness
The duration of this training course is two days.
Price TBA
