Cabin Crew and Flight Attendant Information

Cabin Crew Members were initially referred to as Cabin Boys, Air Hosts, Air Hostesses, Stewardesses, Stewards, Flight Attendants. In the year 1998 the South African Civil Aviation Authority introduced a law which required that all airhostesses/flight attendants be licenced. The SACAA regulations referred to these previously known air hostesses and flight attendants as cabin crew members. To operate as a cabin crew member in South Africa, you are required to have a cabin crew members licence. When airline operators advertise positions for cabin crew members, they have been known to advertise these positions for “licensed” cabin crew.  Thus individuals often stand a better chance of getting a position as a cabin crew member when they are in possession of a cabin crew license. The benefits to airline operators hiring licenced cabin crew members is that the duration of their training can be decreased substantially and airline operators are then not accountable for paying their medical assessments, SACAA examination sittings, licenses etc for their crew.

Even though airline operators hire licensed cabin crew members, these crew members will still be required to undertake additional training when they join an airline operator to ensure their own standard operating procedures are followed.  The duration of this training will vary from operator to operator.  

Cabin crew members play a vital role in air travel, their main roles being to ensure passenger safety and comfort. They are safety and medical officers as well as customer service professionals. Their main duties include:

  • Ensuring passengers safety
  • Giving medical assistance when required to do so
  • Ensuring passenger comfort

The majority of jobs for cabin crew members are with commercial airlines, however the corporate and charter industries are steadily growing.

EPT Aviation Training has owners, managers, trainers and administrative staff members who have a combined 300 years of aviation experience.  Staff members were all selected because of their passion for the aviation industry and their first priority always being the competence of the learners they train. Having cabin crew members who are comptent in what they are licensed to do, will ensure that our skies remain safe.

See all our Cabin Crew and Flight Attendant courses

How it all started…….

Western Airlines (1928) and Pan American World Airways (Pan Am) (1929) were the first US carriers to employ stewards to serve food on an aircraft.  Prior to the first airhostess being employed, pilots at times, acted as cabin crew members.  The first female airhostess was a 25-year old registered nurse named Ellen Church who was hired by United Airlines in 1930.  Other airlines followed suit hiring nurses to act as air hostesses or flight attendants on most of their flights.  In the United States, in the 1930's this career was one of the few which allowed women to apply.  This led to 2000 women applying for 43 positions with Transcontinental and Western Airlines in December 1935. Today it is still a sought after career.

Our Special Course Offers And Unique Student Benefits

We offer swimming assistance – free of charge

The South African Civil Aviation regulations require that cabin crew members must be proficient in water when applying for a Cabin Crew Members License. We assist our learners at no additional cost, thus ensuring that they are found competent in the skills test required by the South African Civil Aviation Authority.

100% Pass Rate for cabin crew licensing at the SACAA

We are devoted to training all our learners until they are ready for the SACAA Licensing Examination and we are truly proud of our 100% pass rate at the South African Civil Aviation Authority.

CV Compilation and CV Photographs - at No Extra Cost

Compiling a CV is often a gruelling task. Spelling mistakes and incorrect formatting often lead to potential employers discarding the CV even before an interview has been granted. Compiling a professional CV is therefore of utmost importance. We take pride in compiling an electronic CV for each learner with professional photographs at no extra cost. Our appointed photographer spends time with each learner to ensure expertly presented, eye-catching photographs.

Graduation Ceremony at No Extra Cost

We honour our learners by having a graduation ceremony i.e. “wings” for them on successful completion of the Cabin Crew Member Licensing and Passenger Ground Handling training.

Interviewing Skills at No Extra Cost

Due to careers within the Aviation and Travel and Tourism Industries being such sought after careers in South Africa, we have introduced an Interviewing Skills Module presented by interviewing specialists This assists EPT Aviation Training Graduates to have the added edge over other applicants. Learners are taught how to manage themselves during formal and professional interviews as well as what to expect from at each stage of the interviewing process. Learners are also taught how to dress, how to walk and talk and how to focus on core words when asked questions during the interviewing process.

Photographs at No Extra Cost

As a result of EPT Aviation Training being a trendy innovative organisation, we take photographs of all learners throughout their training that can be used as a portfolio of evidence. We also have professional photographs taken for CV purposes. Each learner is presented with an electronic copy of all these photographs as a memoire of the training undergone at EPT Aviation Training.

Open/Information days at No Extra Cost

Our information sessions take place every Friday at 12h00 at our premises. These sessions do not take place when a Friday falls on a Public Holiday or over the festive season.The address is Denel North,Atlas road,Bonaero Park,Johannesburg.These sessions allow our prospective learners and their families the opportunity to view our training facilities and to provide clarity on any queries you may have regarding careers within the Aviation and Travel and Tourism Industries. No booking for attendance is required as these information sessions are free of charge. If you are located in another part of our beautiful South Africa and are not able to attend one of our information sessions, please feel free to contact us should you require any additional information as we would appreciate the opportunity of forwarding our training information guide to you. Information days will take place every Friday. These sessions do not take place when a Friday falls on a Public Holiday or over the festive season.

EPT Aviation Training Learner Database

Our extensive database includes records of all our Learners and the various courses which they have attended. Profiles and Qualifications will also be captured. Our database can easily be accessed by airlines, companies and recruitment agencies looking to recruit learners who are interested in a career in the aviation industry. Our learners will only be placed on our database with their permission. We currently supply many of our learners CV's to handling agents and thus have many graduates placed within the aviation industry.

Certification

On successful completion of each training module learners are issued with a certificate confirming competence. Some of our training modules require submission of projects after classroom training prior to being assessed as competent.

Cabin Crew / Flight Attendant and Pilot Training

cabin crew group photo Cabin Crew Members were initially referred to as Cabin Boys, Air Hosts, Air Hostesses, Stewardesses, Stewards, Flight Attendants.
In the year 1998 the South African Civil Aviation Authority introduced a law which required that all airhostesses/flight attendants be licenced.
Read more...

Airport Customer Service Agent Training

airport check-in Customer Service Agents are also referred to as Passenger Ground Handling Agents, or airline checkin agents.
This career is ideal for learners who want to pursue a career in the Aviation Industry but who would prefer the stability of being based on the ground and not in the aircraft.
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Blended and eLearning Aviation Training

blended training group imageOur blended training options offers an alternative approach to our aviation courses, and are designed to take maximum advantage of the latest technologies for online learning.
We combine online and classroom training to allow you to study in your "spare time", and also to reduce the cost to you.
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Train The Trainer, Assessor and Moderator Training

classroom imageOur Train the Trainer / Facilitator training, Assessor and Moderator courses are designed to empower learners who want to become accredited trainers, assessors, and moderators possessing the required developmental skills. We employ outcomes based unit standard training.
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Corporate Development and Soft Skills Training

soft skills symbolSoft skills are a cluster of personal qualities which always will play a vital role in an individual's career opportunities, and personal development.
These qualities include problem solving skills, communication skills, ability to resolve conflict, and managing diversity, to name but a few.
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General Travel Qualification and Diploma